Voicemail

Cisco Unity Connection is a feature-rich voice messaging platform. With Cisco Unity Connection, you can access voice messages using Cisco Unified Personal Communicator, or use the display on your Cisco Unified IP Phone to view, search, sort, and play messages. Cisco Unity Connection also provides robust Automated-Attendant functions that include intelligent call routing and easily customizable call screen and message notification options. You can personalize communications options and interact with the system to manage calls and messages in the way that is most comfortable and convenient for you. The flexible user interface makes messaging more efficient for "power users" and occasional voicemail users alike. For example, you can even customize your telephone user interface (TUI) and touchtone mappings to make migration from traditional voicemail systems much easier. To maximize the productivity of mobile workers, Cisco Unity Connection offers a natural and robust speech-activated user interface. This interface allows you to browse and manage your voice messages and to call other Cisco Unity Connection users or personal contacts using simple, natural speech commands.

-Customized greetings: Greet callers with personalized messages that help them find the right department or employee immediately.
-Enhanced communication: Whether employees are at their phones or on their computers, they can stay in touch with customers and colleagues.
-Advanced features: Using voice-command technology, employees can access messages in the sequence they prefer, and respond quickly to the most important ones.
-Increased productivity: Employees can set up their own rules regarding management of callers by identity, time of day, and calendar status.
-Simplicity: Companies can set up Cisco Unity Connection on one server, reducing support and maintenance costs.

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